A little background will help you figure out why I'm so happy. Well I am now very happy that my Dell 3100cn prints without any streaks.
#HOW TO RESET DELL PRINTER 966 HOW TO#
The last 2 screws are also on the sides and at the lower corners of the big decal that shows how to remove the drum unit from the 3100cn. The next 2 screws are on the sides and line up with the decal with 4 arrows. Two screws are on top at both ends of the blue handle.
refer to example scratch shown in chip below). If the cartridge error still cannot be resolved then carefully inspect the cartridge’s chip for mis-alignment or scratches on the chip surface (i.e. You can ask your refiller to verify chip positioning and that the correct chip type and color were installed.Ĥ. yellow chip placed onto a black ink cartridge, etc.) or the chip is incompatible with your printer model. Cartridge alert messages may also be caused by an incorrect chip version installation (i.e. slipped to one side or installed upside down).ģ. The chip has been incorrectly placed onto the cartridge by the refiller (i.e. possible ink residue on chip contacts – thoroughly clean chip’s surfaces with a damp towel).Ģ. The chip has poor connectivity with the printer (i.e. In any event, we suggest you return to your ink refiller and have them validate that new generation smart chips were installed & ask them to confirm proper cartridge refill weights.ġ. It is first suggested to remove all ink cartridges from the printer and slowly re-install each cartridge, ensuring each ‘clicks’ into place properly. For “depleted cartridge” error alerts this might indicate the cartridges were not properly refilled with the correct ink volume. NOTE: Providing the most recent generation of smart chips were installed by your refill store, then it possible there could be ink residue on either the cartridge’s smart chip contact surface or there is a connectivity problem between the cartridge’s chip and the PRINTHEAD (inside the printer), which may be caused by a bent or broken PRINTHEAD pin. Observed error messages may include “Incompatible cartridge”, “Remove and re-install cartridges”, “Cartridges not installed properly”. then the printer is not recognizing the cartridge’s ‘smart chip’ which is affixed to the rear side of cartridge or is not properly locking the cartridge into the printer’s PRINTHEAD assembly. This will enable normal print operations and prevent future nuisance messages from appearing.įor HP 962, 962XL cartridge errors such as “Cartridge Problem”, “Missing or damaged”, “Cartridge Error”, “The following cartridges are not intended for use in this Printer”, etc. Upon installation of a refilled HP 962, 962XL & 966XL ink cartridge you may initially observe either a “ Used HP Cartridges“, “ Counterfeit Cartridges“ and/or “ Non-genuine ink cartridge installed” alert messages. Choose ‘Yes’, ‘Continue’ and/or ‘OK’ to bypass the various nuisance alerts.